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Nordstrom Heating & Air

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Nordstrom Heating & Air, Inc
Reviewed from Google

4.9 out of 5 stars

Jack Blackwell
Jack Blackwell

5 out of 5 stars

posted 3 weeks ago

My ancient and overworked heat pump and air handler failed in February and Jason came out quickly and found that my old rig wasn't salvageable. He left us with a couple of space heaters until we could decide what to do. We keep our house pretty cool in the winter so we held off while Jason worked up some solutions. We knew that we wouldn't be happy campers without air conditioning so we had the job done in the middle of May. Jason did a great job of coordinating the PUD package and financing and the install was quick and clean. We got the acid test the weekend of June 24th when outside temps were in the mid 90's. The rig was quiet and the house stayed at 75 and 70 at night. I haven't received an electric bill yet but by looking at the meter it's not turning anywhere as fast as it did last year. I'd recommend them highly.
**update** 9/29/20
We had a problem, a burned out transformer if I recall correctly, so we called them. The parts were under warranty but after 90 minutes of work we got a bill for $450. Much of that 90 minutes was the result of something the tech did that compounded the problem. Nordstrom did reduce the bill to $350 but still, I know a Ferrari mechanic that doesn't charge anywhere close to those rates.

Patricia Rey
Patricia Rey

5 out of 5 stars

posted 2 weeks ago

Dean Clark, Service Tech., provided excellent service to my two furnaces. Very thorough in his evaluation, as it had been three years since his last service visit. He left the furnace, and surrounding areas in good order. He is also very polite and courteous! Kudos!

ARLANA JUAREZ
ARLANA JUAREZ

5 out of 5 stars

posted 2 months ago

Trevor did a fantastic job of checking all the little things to make sure our HVAC is in good working condition! When he left, our house was the perfect temperature, and we felt very satisfied. Also, kudos to Debbie who takes good care of customers in the office. She’s amazing!

Austin (CRC)
Austin (CRC)

5 out of 5 stars

posted 4 months ago

We had moved into a new house in Marysville and needed our A/C unit serviced for the first time since owning it. Dean Clark showed up and was absolutely fantastic! Extremely knowledgeable and had no issue at all answering any of the questions I had. Super super friendly and just top notch service all around. Cannot recommend enough! Quality work, quality company!

Bonnie Wright
Bonnie Wright

5 out of 5 stars

posted 3 months ago

Every time Nordstrom has serviced our home they have gone above and beyond to be on time, courteous and professional. the last time they services our system, everything went smooth, then a few days later we had a problem, (mind you it was in the middle of a cold snap, and our 83 yr old mother was not happy at all) we called and the were quick to respond and found the problem and was able to fix it. At a fair price as well. Thank you so much.

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