Nordstrom Heating & Air

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Nordstrom Heating & Air, Inc

4.9 out of 5 stars

Jessica Olson

5 out of 5 stars

posted 1 month ago

I received a referral to Nordstrom Heating from a friend who had a great experience, and we did as well. Brad came to our house multiple times when I had questions. When he couldn’t make it, someone else was sent. Brad allowed me to text him with any questions, which I did-a lot! He was always patient and kind with me, answering questions even beyond his job title. Kirk also came out to install our furnace and gas piping, was easy to talk to, personable and efficient. My parents were here once when Jason came out and they said that he was very nice. I am beyond happy and satisfied with everyone at Nordstrom Heating and would highly recommend them to anyone. They are personable, know what they’re doing and prices are fair.

H Davis

5 out of 5 stars

posted 1 month ago

They installed a new furnace and heat pump. The price was fair, the entire crew was professional and thorough. They didn’t sign off on the job until they were convinced I was sufficiently schooled and understood how the system works. They came highly recommended and lived up to the praise. Fair, honest, and efficient. I highly recommend using Nordstrom Heating and Air.

Ed Ferguson

5 out of 5 stars

posted 8 months ago

Nordstrom replaced my 25 year old gas furnace with a 2-stage, variable speed American Standard unit. Brad measured my rooms & windows and made a load analysis to insure we picked a unit with the proper BTU rating. I received a quote the same day containing two furnaces with different features to choose from. Two days later Brad and his assistant replaced my furnace. The new furnace has 12% less BTU capacity than the original, yet heats the house better. The original one-stage unit burner & fan could only be either 100% on or off, causing temperature swings. The new 2-stage furnace / thermostat automatically selects either a low or high burner setting, and its fan adjusts speed automatically as needed. The result is more even heating with less energy and less noise. My smart thermostat chart shows (with 50 degree outside temperature) that stage 2 heat was only required for two brief periods in the morning, then only the lower stage 1 heat was needed intermittently throughout the day & evening to maintain the house at 72 degrees. I highly recommend Nordstrom Heating & Air.

Charlene Emard

5 out of 5 stars

posted 7 months ago

They lived up to their reputation of being honest and reliable. When it comes to working with natural gas, I want to make sure that the people coming to work on it are professionals. And my family can rest at ease now that it's fixed. Thank you!

Paul Bear

5 out of 5 stars

posted 9 months ago

I contacted Nordstrom through Angie's List and received a prompt reply, which then led to a visit and an estimate. They quoted me two systems, one for a regular heat pump and one for a high-efficiency heat pump for a couple thousand more. Based on prior experience, I chose the high-efficiency unit.

The work was done very carefully, with good attention to detail and good attention to keeping my home clean during the installation process. There were a couple of challenges for the routing of the connections from the outdoor heat pump to the indoor units but the installer was able to handle everything neatly.

There was one oversight during the process, which was the need to build an outdoor cabinet on the exterior wall to hold some of the equipment. The installer covered this and brought in an independent contractor to handle that task.

I've waited a few months to post this to make sure that there were no problems in the installation and that the system has worked, and is working, well. I'm pleased to report that there have been no problems and that the system has been everything I had hoped for.

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Dawn Martinson

2018-11-29T08:31:05+0000

I had my 25 yr old furnace replaced today. From the time Brad arrived to look things over and provide me with options, to the very next day Eron coming out and replacing it, I truly felt like they cared about providing me with optimal customer service. No pressure to up-sell and they even fixed a big issue with my hot water tank venting. I can honestly say, it is rare to experience such amazing customer service like this. You have a new loyal customer and my mom will be contacting you in the near future. Thank you.read more

Darrin Penwell

2018-06-20T03:01:53+0000

Wss looking to have a heat pump installed. Brad came out gave me a quote. I got a couple other quotes, ultimately decided to go with Nordstrom Heating and Air. Well worth it professional friendly staff, job done on time on budget. My house feels great now love the AC!read more

Shannon Jordan-Daniel

2018-02-13T20:17:48+0000

Called yesterday (2/12) and set up an appointment to check our heat pump. Jason came out and solved our problem (a wire short inside the unit). He was courteous, fast and made some very helpful recommendations for maintenance and upkeep. Thank you!read more

Jeanenne Roth Hoyt

2017-12-13T17:51:31+0000

Just want to thank you for a great job. I can't Express how nice it was to wake up this morning and have warmth in the bedrooms after 8 years without a furnace. You have made my Christmas the ultimate warm and cozy place it needed to be this year. Thank you for fitting me into your schedule on such short notice before the New Year. Merry Christmas to you all. Jeanenneread more

Brandon Stokes

2017-04-11T14:28:26+0000

Michelle Middendorf

2017-03-30T23:33:05+0000

I was referred to Nordstrom from my neighbors who were happy customers. In 2011 I had a heat pump installed to replace an aging oil system. I was very happy with the work Nordstrom did. So happy that in our new house I just had them install ductless heat pumps. Again. Super satisfied customer. Keep up the good work guys! I wholeheartedly give my recommendation that if you need hvac work these guys are a great choice. Quality all the way.read more

Daran Smith

2017-02-07T19:54:10+0000

Had a heater issue last evening after hours. I left a voice mail and Jason called back, guided me through some diagnostic steps. Determined that the main circuit board was going out, tech showed up first thing this morning and got it all fixed. Very professional and great customer service. I have the, do yearly maintenance as well, always prompt and great to deal with.read more

Jacqueline Hayward

2016-09-20T14:19:01+0000

John Axtman

2016-07-01T17:01:28+0000

I am very impressed with the level of professional service they provided. They communicated extremely well and in fact finished the work earlier than anticipated. They hire good employees that you can trust working in your home. The finished product looked great and easily passed inspection. I would highly recommend Nordstrom Heating and AC to anyone who is considering having this work completed in their home.read more

Jennifer Rana

2016-06-14T17:26:43+0000

We just had our furnace serviced. The technician was so friendly, informative, & efficient. He was able to do the service we requested and make some recommendations based on what he had seen, he was not pushy trying to sell us stuff we didn't need and was able to explain options and recomendation based on our situation. Nordstrom Heating & Air is an awesome company and has earned our business for sure!read more

Nikki Hawley

2016-06-05T19:32:43+0000

I would highly recommend! They are very professional and courteous- got the work done quickly and it was perfect. Completely honest and did not try to upsell is on anything.read more

Ken Sedy

2016-05-01T04:12:20+0000

We just had a ductless system put in and love it. Just in time for the hot summer days----yay for the air conditioner which really cools this house to the point of cold!!! The company provided great service and the installers knew there job and very professional. They have our 100% recommendation for anyone interested in the heat/cool duckless system.read more

Gerardo Cruz

2015-11-29T15:25:18+0000

Our Furnace broke down of course on one of the coldest week in November on a Friday afternoon by Saturday morning this folks had it running again, the quality of the people is what makes this a great company, if you want the job done right the first time by very professional folks then this is the Company for you. Thank you.read more

Joanne Pinnell

2015-08-03T16:39:08+0000

Mary Bennett

2015-07-31T17:23:04+0000

Hottest weekend of the year so far and AC wasnt working ! Jason came out the very next morning, with all the parts needed to get us back up and running. All his partners are professional, courteous and helpful. Thank you so much !! I have recommended them in the past and will continue to do so :)read more

James Spainhower

2015-03-24T15:18:08+0000

Great people make a great company and this company has them! From Jason to his very professional staff, I don't think you can go wrong using Nordstrom Heating. They responded quickly when my furnace went out and kept my repairs affordable! Thanks to everyone at Nordstrom for making my problem go away!read more

Bengt-Olov Nordensson

2015-02-02T15:38:46+0000

Everybody! This is a great company! You will be in good hands. :-)

Jonathan Nordensson

2014-10-24T02:31:31+0000

Linda Lester Carbajal

2014-08-12T01:31:54+0000

Very nice, family owned business. Great price, wonderful service. I have recommended to several folks with complete confidence. I actually heard about them from a couple people who work for a general contractor.read more

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Nordstrom Heating & Air
3930 88th St NE, Marysville, WA 98270
(360) 386-9819 / 4.9 out of 5 stars - 34 Reviews

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